Customer Care

Customer Service Centre
30/F, One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong

Office hours:
Monday to Friday 9:00am – 12:30pm; 2:00pm – 5:30pm
Saturday, Sunday and public holidays closed

Customer Service Hotline
Tel: +852 3929 3948
Fax: +852 2907 0969
Email: enquiry@aviva-asia.com

Service hours:
Monday to Friday 9:00am – 5:30pm
Saturday 9:00am – 1:00pm (for bancassurance only)
Sunday and public holidays closed

 

  • Forms

    Here you can download the relevant policy servicing forms.

  • Aviva Online

    Please log onto the Aviva Online to view, track and manage your insurance policy.

  • Customer Feedback

    We welcome you to share your suggestions or complaints with us.