Customer Service Centre
30/F, One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong
Monday to Friday 9:00am – 12:30pm; 2:00pm – 5:30pm
Saturday, Sunday and public holidays closed
Customer Service Hotline
Tel: +852 3929 3948
Fax: +852 2907 0969
Monday to Friday 9:00am – 5:30pm
Saturday 9:00am – 1:00pm (for bancassurance only)
Sunday and public holidays closed
Here you can download the relevant policy servicing forms.
Please log onto the Aviva Online to view, track and manage your insurance policy.
We welcome you to share your suggestions or complaints with us.